This Privacy Policy explains how Orizan (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use our website and services (the “Service”).

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) .

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Business name

• Job title

• Information submitted through enquiry forms, emails, or bookings

• Any other information you choose to provide when communicating with us

We may also collect certain non-personal information automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited and interactions with the website

2. How We Use Your Information

We use personal information to:

•Respond to enquiries and communicate with you

•Provide and improve our services

•Deliver proposals, workshops, or consulting engagements

•Manage client relationships and internal operations

•Send relevant business or service-related communications

•Comply with legal and regulatory obligations

We do not sell personal information to third parties.

3. Disclosure of Information

We may disclose personal information to trusted third parties where necessary to operate our business, including:

•Service providers (such as hosting, analytics, CRM, or email platforms)

•Professional advisers (legal, accounting, or administrative)

•Regulatory authorities where required by law

All third parties are required to handle personal information securely and only for authorised purposes.

4. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically or in hard copy and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting us using the details below.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can manage cookie preferences through your browser settings.

7. Overseas Disclosure

Some service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in accordance with this Privacy Policy and applicable privacy laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, and continued use of the Service constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at:

mail@orizan.com